We recognize that business relationships involve much more than shipping reliable machines and fluids. The technical service group at Domino continues to perform to the corporate standard. Domino is committed to sharing its specialist skills with you to provide complete solutions to your coding needs.
Domino machines and fluids are designed and manufactured to the highest standards to ensure a trouble-free life and reliable coding. With any equipment though, it's vital to know that you have the back-up of the supplier. Total Care is what you can rely on from the leader in coding and marking solutions.
Installations
Installations are scheduled to facilitate your production schedule. You can expect only the best from DAI. The technician will be timely, efficient and effective.
At the time of order, Domino will arrange your scheduled installation date. After our equipment ships we will come to your site to complete the installation. As part of our installation process Domino also provides our “root” (routine operations and overview training) to ensure that you have all the necessary skills to operate your equipment and to maximize your output. Of course, if you need additional training Domino has customized training programs designed to maximize your uptime.
Inside Technical Support
Domino wants to maximize your uptime. Total Care also includes one-on-one phone support helping you to determine how to resolve any issues that may occur with your equipment. Our experienced phone support staff will help you trouble shoot and validate, or if necessary send out a technician to help get the machine in working order.
Please have the following information available at the time you call: Machine Type Issue Seen Ink Type Hour Meter Reading
Service Hotline
The following toll free numbers have an experienced Domino technician to fulfill your equipment needs.
Coding & Marking customers should call 1-800-444-4512
Commercial Printing customers should call 1-800-494-5323 | 
